TABLE OF CONTENTS 1. General Information 2. Control Panel 3. How to Use 4. Anti-Frost Device 5. Maintenance 6. Trouble Shooting 7. Filling Instructions 8. Time Clock 8.1 Setting the Mechanical Clock 8.2 Setting the Digital Clock 9. General Information for the Installer 9.1 Overall View 10. Installation 10.1 Delivery 10.2 Reference Standards 10.3 Siting the Appliance 10.4 Clearances 10.5 Overall View 10.6 Mounting the Appliance 10.7 Electrical Connection 10.8 Gas Connection 10.9 Water Connections 11. Connecting the Flue 11.1 Fitting the Coaxial Flue (Ø 60/100 mm - Horizontal) 11.2 Fitting the Coaxial Flue (Ø 60/100 mm - Vertical) 11.3 Fitting the 5” Flue (Ø 80/125 mm - Vertical) 11.4 Fitting the Twin Pipe (Ø 80/80 mm) 12. Electrical Connections 13. Electrical System Diagrams 14. Water Circuit Diagrams 15. Commissioning 15.1 Initial Preparation 15.2 Completion 15.3 Removal and Fitting of the Case - Servicing 15.4 Pressurisation 15.5 Commissioning 15.6 Settings 15.7 Operating Faults 16. Gas Convertion 17. Maintenance 18. Servicing Instructions 18.1 Replacement of Parts 18.2 To Gain General Access 18.2.1 Removing the front panel 18.2.2 Removing the control panel 18.3 Access to the Control System 18.3.1 Removing the main PCB 18.3.2 Removing the display PCB 18.3.3 Removing the fuses 18.3.4 Removing the time clock 18.4 Access to the Combustion Chamber 18.4.1 Removing the combustion chamber front panel 18.4.2 Removing the air gas assembly 18.4.3 Removing the burner 18.4.4 Removing the detection electrode 18.4.5 Removing the ignition electrode 18.4.6 Removing the fan 18.4.7 Removing the gas valve 18.4.8 Removing the heat exchanger 18.4.9 Removing the spark generator 18.5 Access to the Water Circuit 18.5.1 Drain down 18.5.2 Removing the 3 way valve 18.5.3 Removing the heating return filter 18.5.4 Removing the by-pass 18.5.5 Removing the pressure relief valve (3 bar) 18.5.6 Removing the pressure relief valve (7 bar) 18.5.7 Removing the temperature & pressure relief valve (7 bar) 18.5.8 Removing & cleaning the condensate trap 18.5.9 Removing the pressure gauge 18.5.10 Removing the pump 18.5.11 Removing the heating expansion vessel 18.5.12 Removing the DHW expansion vessel 18.5.13 Removing the overheat thermostat 18.5.14 Removing the temperature sensors (N.T.C’s) 18.5.15 Removing the tank temperature sensor 18.5.16 Removing the water pressure gauge 18.5.17 Removing the flow switch 18.5.18 Removing the DHW temperature sensor 18.5.19 Removing the non return valve 18.5.20 Removing the plate heat exchanger 18.5.21 Removing the tank 19. Fault Finding Guide 20. Short Spares List 2 21. Technical Information
1. GENERAL INFORMATION These instructions are suitable for the GENUS HE 35 Plus boilers : Do not forget the Log Book! MTS supports Benchmark, the heating industry code to ensure the correct installation, commissioning and servicing of domestic central heating systems. To The Householder Make sure you have a completed Log Book for your boiler. This provides a record of the commissioning of your boiler. It contains important information about your particular installation that may be required by service engineers. The Log Book will also provide contact details for the installer should you need guidance in the use of this appliance or if there are any problems. As with your car, your boiler will work more reliably and efficiently if regularly serviced. We recommend an annual service check. The service history of the appliance will be recorded on the Log Book. In the unlikely event of any problems with your boiler or system you should first contact your installer. If your installer cannot resolve the problem he should telephone our national service helpline. A charge may be made if MTS Service is called out to resolve a non-product related fault. Your statutory rights are not affected. To The Installer As part of the commissioning of this appliance it is vital that the Log Book is completed and given to the Householder. Please ensure that your customer is aware of the importance of keeping the Log Book safe as a record of the installation and the appliance service history. Please ensure that your customer is aware of the correct operation of the system, boiler and controls. MTS recommend the use of protective clothing, when installing and working on the appliance i.e. gloves. CUSTOMER CARE MTS, as a leading manufacturer of domestic and commercial water heating appliances is committed to providing high quality products and a high quality after sales service. Advice on installation or servicing can also be obtained by contacting the MTS Technical and Customer Service Departments at High Wycombe. TECHNICAL DEPARTMENT CUSTOMER SERVICE DEPARTMENT Tel: 0870 241 8180 Tel: 0870 600 9888 Fax: 01494 459775 Fax: 01494 459775 GUARANTEE The manufacturer’s guarantee is for 2 years from the date of purchase. The guarantee is invalidated if the appliance is not installed in accordance with the recommendations made herein or in a manner not approved by the manufacturer. To assist us in providing you with an efficient after sales service, please return the guarantee registration card enclosed with the boiler without delay. CAUTION In the United Kingdom, installation, start-up, adjustments and maintenance, must be performed by a competent person only, in accordance with the current Gas Safety (Installation & Use) Regulations and the instructions provided. In the Republic of Ireland, the installation and initial start up of the appliance must be carried out by a Competent Person in accordance with the current edition of I.S.813 “Domestic Gas Installations”, the current Buidling Regulations, reference should also be made to the current ETCI rules for electrical installation. All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded in your boiler Log Book. You can check your installer is CORGI registered by calling CORGI direct on:- (01256) 372300. Improper installation may cause damage or injury to individuals, animals and personal property for which the manufacturer will not be held liable. To ensure efficient and safe operation it is recommended that the boiler is serviced annually by a competent person. If it is known that a fault exists on the appliance, it must not be used until the fault has been corrected by a competent person. This instruction booklet is especially designed for appliances installed in the UK and the Republic of Ireland 3
18.4.8 Removing the heat exchanger
18.5.3 Removing the heating return
18.5.10 Removing the pump 1. Carry
18.5.18 Removing the DHW temperatur
19. FAULT FINDING GUIDE (Flow-chart
B IS THERE STILL A PROBLEM? NO NORM
BENCHMARK No. GAS BOILER COMMISSION
21. TECHNICAL INFORMATION Model GEN
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TABLE OF CONTENTS 1. General Information 2. Control Panel 3. How to Use 4. Anti-Frost Device 5. Maintenance 6. Trouble Shooting 7. Filling Instructions 8. Time Clock 8.1 Setting the Mechanical Clock 8.2 Setting the Digital Clock 9. General Information for the Installer 9.1 Overall View 10. Installation 10.1 Delivery 10.2 Reference Standards 10.3 Siting the Appliance 10.4 Clearances 10.5 Overall View 10.6 Mounting the Appliance 10.7 Electrical Connection 10.8 Gas Connection 10.9 Water Connections 11. Connecting the Flue 11.1 Fitting the Coaxial Flue (Ø 60/100 mm - Horizontal) 11.2 Fitting the Coaxial Flue (Ø 60/100 mm - Vertical) 11.3 Fitting the 5” Flue (Ø 80/125 mm - Vertical) 11.4 Fitting the Twin Pipe (Ø 80/80 mm) 12. Electrical Connections 13. Electrical System Diagrams 14. Water Circuit Diagrams 15. Commissioning 15.1 Initial Preparation 15.2 Completion 15.3 Removal and Fitting of the Case - Servicing 15.4 Pressurisation 15.5 Commissioning 15.6 Settings 15.7 Operating Faults 16. Gas Convertion 17. Maintenance 18. Servicing Instructions 18.1 Replacement of Parts 18.2 To Gain General Access 18.2.1 Removing the front panel 18.2.2 Removing the control panel 18.3 Access to the Control System 18.3.1 Removing the main PCB 18.3.2 Removing the display PCB 18.3.3 Removing the fuses 18.3.4 Removing the time clock 18.4 Access to the Combustion Chamber 18.4.1 Removing the combustion chamber front panel 18.4.2 Removing the air gas assembly 18.4.3 Removing the burner 18.4.4 Removing the detection electrode 18.4.5 Removing the ignition electrode 18.4.6 Removing the fan 18.4.7 Removing the gas valve 18.4.8 Removing the heat exchanger 18.4.9 Removing the spark generator 18.5 Access to the Water Circuit 18.5.1 Drain down 18.5.2 Removing the 3 way valve 18.5.3 Removing the heating return filter 18.5.4 Removing the by-pass 18.5.5 Removing the pressure relief valve (3 bar) 18.5.6 Removing the pressure relief valve (7 bar) 18.5.7 Removing the temperature & pressure relief valve (7 bar) 18.5.8 Removing & cleaning the condensate trap 18.5.9 Removing the pressure gauge 18.5.10 Removing the pump 18.5.11 Removing the heating expansion vessel 18.5.12 Removing the DHW expansion vessel 18.5.13 Removing the overheat thermostat 18.5.14 Removing the temperature sensors (N.T.C’s) 18.5.15 Removing the tank temperature sensor 18.5.16 Removing the water pressure gauge 18.5.17 Removing the flow switch 18.5.18 Removing the DHW temperature sensor 18.5.19 Removing the non return valve 18.5.20 Removing the plate heat exchanger 18.5.21 Removing the tank 19. Fault Finding Guide 20. Short Spares List 2 21. Technical Information
1. GENERAL INFORMATION These instructions are suitable for the GENUS HE 35 Plus boilers : Do not forget the Log Book! MTS supports Benchmark, the heating industry code to ensure the correct installation, commissioning and servicing of domestic central heating systems. To The Householder Make sure you have a completed Log Book for your boiler. This provides a record of the commissioning of your boiler. It contains important information about your particular installation that may be required by service engineers. The Log Book will also provide contact details for the installer should you need guidance in the use of this appliance or if there are any problems. As with your car, your boiler will work more reliably and efficiently if regularly serviced. We recommend an annual service check. The service history of the appliance will be recorded on the Log Book. In the unlikely event of any problems with your boiler or system you should first contact your installer. If your installer cannot resolve the problem he should telephone our national service helpline. A charge may be made if MTS Service is called out to resolve a non-product related fault. Your statutory rights are not affected. To The Installer As part of the commissioning of this appliance it is vital that the Log Book is completed and given to the Householder. Please ensure that your customer is aware of the importance of keeping the Log Book safe as a record of the installation and the appliance service history. Please ensure that your customer is aware of the correct operation of the system, boiler and controls. MTS recommend the use of protective clothing, when installing and working on the appliance i.e. gloves. CUSTOMER CARE MTS, as a leading manufacturer of domestic and commercial water heating appliances is committed to providing high quality products and a high quality after sales service. Advice on installation or servicing can also be obtained by contacting the MTS Technical and Customer Service Departments at High Wycombe. TECHNICAL DEPARTMENT CUSTOMER SERVICE DEPARTMENT Tel: 0870 241 8180 Tel: 0870 600 9888 Fax: 01494 459775 Fax: 01494 459775 GUARANTEE The manufacturer’s guarantee is for 2 years from the date of purchase. The guarantee is invalidated if the appliance is not installed in accordance with the recommendations made herein or in a manner not approved by the manufacturer. To assist us in providing you with an efficient after sales service, please return the guarantee registration card enclosed with the boiler without delay. CAUTION In the United Kingdom, installation, start-up, adjustments and maintenance, must be performed by a competent person only, in accordance with the current Gas Safety (Installation & Use) Regulations and the instructions provided. In the Republic of Ireland, the installation and initial start up of the appliance must be carried out by a Competent Person in accordance with the current edition of I.S.813 “Domestic Gas Installations”, the current Buidling Regulations, reference should also be made to the current ETCI rules for electrical installation. All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded in your boiler Log Book. You can check your installer is CORGI registered by calling CORGI direct on:- (01256) 372300. Improper installation may cause damage or injury to individuals, animals and personal property for which the manufacturer will not be held liable. To ensure efficient and safe operation it is recommended that the boiler is serviced annually by a competent person. If it is known that a fault exists on the appliance, it must not be used until the fault has been corrected by a competent person. This instruction booklet is especially designed for appliances installed in the UK and the Republic of Ireland 3
18.4.8 Removing the heat exchanger
18.5.3 Removing the heating return
18.5.10 Removing the pump 1. Carry
18.5.18 Removing the DHW temperatur
19. FAULT FINDING GUIDE (Flow-chart
B IS THERE STILL A PROBLEM? NO NORM
BENCHMARK No. GAS BOILER COMMISSION
21. TECHNICAL INFORMATION Model GEN
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