Ariston Thermo - Catalogue 2021

STRIVING FOR EXCELLENCE

STRIVING FOR EXCELLENCE Our goal is to ensure our customers’ satisfaction, understanding their needs and continually exceeding their expectations. Our focus on quality does not stop at the design and manufacturing of our products, it extends equally to the development of internal talent, the training of professionals and the relentless improvement of our business processes. Ariston implements the World Class Manufacturing (WCM) method in its plants to constantly improve manufacturing performance as well as ensuring product quality and maximum flexibility in meeting customers’ demands. ARISTON SERVICES CUSTOMER CARE & QUALITY Our world-class manufacturing capacity, together with our specialist Ariston service team, offers our customers an optimal combination of comfort, energy efficiency and respect for the environment. MARKET-LEADING WARRANTIES Ariston is committed to quality and reliability by offering 8-year and 12-year warranties on a selection of our boilers. Customers are able to register their warranties either online (www.aristonconnections.co.uk) or by phone. We firmly believe in the quality and longevity of our products. Our warranties reflect our belief in their reliability and efficiency. Customers purchasing one of our products can be reassured that not only are they highly efficient, but also built to last. RESEARCH & DEVELOPMENT The Ariston Thermo Group features 24 centres of competence for product research and development in 15 countries. As part of our ongoing commitment to research and development, our XTRATECH stainless steel heat exchanger comes with the trusted TÜV Rheinland test mark. We have placed sustainability and energy efficiency at the core of our operations where it leads the way for our "Road to 2022" initiative. By 2022, Ariston aims to avoid over 3 million tons of CO 2 equivalent thanks to our most evolved technologies and generate 80% of revenue from highly efficient or renewable products. Our ability to combine energy efficiency, innovation and design will continue to shape the future of thermic comfort. PERFORMANCE CERTIFIED BY THE TÜV RHEINLAND GROUP 24/7 CUSTOMER SERVICE Our specialist support and service provides a team of highly skilled experts on hand to offer advice and assistance, wherever you are, whenever you need it. Specialists in our product areas, there will always be a point of contact available to deal with anything from arranging a service, warranty issues or scheduling a visit from an engineer. The Ariston Technical Service Department is a team of highly skilled and motivated telephone operators who offer not only customer care to trained professionals but also technical advice. With the knowledge an Ariston expert can answer your call within 20 seconds, you can rest assured that you can count on us 24 hours a day, 7 days a week. CUSTOMER SERVICE T: 0333 240 8777 E: customer.service.uk@aristonthermo.com 116 117